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Privacy policy

This space aims to allow you to learn about the various elements in place on our site concerning the collection of personal data and their treatment. You can also configure a set of permissions or denials.

Information Rights

According to the Data Protection Act and the GDPR, you have the right to request: access to personal data collected about you, their rectification, erasure, limitation of treatment or the right to oppose the treatment or withdraw your consent, and request the portability of the data by contacting contact [at] crewlinesport.com. You also have the possibility to lodge a complaint with a supervisory authority.

Responsible for treatment

Valérie Blouzian - CREW LINE (SARL) - 492, Route du Gojat - 73470 Novalaise

What personal data is collected?

  • when you create an account
  • when you put products in your basket
  • when you confirm your order
  • when you make a return request
  • when you contact customer service for any claim or observation
  • when you share a page of our site on social networks via AddThis and Facebook

What are your data used for?

Obligatory informations are marked with an asterisk.
Crew Line uses your personal data to manage the business relationship, manage your purchases and orders, deliver your products and support your eventual returns.

Who process your data ?

Only the Crew Line Management Team (Valérie Blouzian) processes this data.

Our data security measures

General rules

Crew Line is committed to ensuring the protection of your personal data, to guarantee its non-alteration, confidentiality, security and availability.
Crew Line has implemented a robust security system to ensure the highest security of the data collected. This includes the security of the information system to prevent external access to your data, and to have secure copies of your data.

Your bank details

Online payment on our site is fully secure:
As you enter the "Payment" section, authorization servers are consulted in order to verify your data and to prevent you from being abused and frauds. All the data of your order and your payment are sent encrypted by the SSL protocol from your computer to the servers of our partner E-transaction. No bank data is stored on our servers.

Cookie management

What is a cookie ?

The cookie is the equivalent of a small text file stored on the user's terminal. Cookies allow the visited site to retain user data to facilitate navigation and allow features.

What types of data do we collect ?

Cookies allow us to collect for example :

  • Audience measurement data
  • The user's language of use
  • A session ID
  • social network cookies

What is the shelf life of the data?

The CNIL imposes a maximum legal retention period of 13 months for the datas.
Our website stores cookies for 12 months maximum.

Who accesses this data ?

Only the Crew Line Management (Valérie Blouzian) accesses this data.

Your choices about cookies

Required cookies to operate our site

  • _cc_all_ : This cookie allows you to record your choices. It is stored for 12 months.
  • 720plan et 720planBAK : These cookies are used by our host to memorize on which server cluster the site tasks are executed.

Google analytics :

We use this service from Google to measure the audience of our website. This service collects statistics anonymously with the goal of improving the user experience.

Yes    no

AddThis :

AddThis lets you share a page you like on your favorite social networks in one click.

Yes    no

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